Computer Doc, Inc.
Computer Doc, Inc.

Latest News

Check back here regularly to for the latest news from the Computer Doc!

Now accepting all major credit cards!

 

Computer Doc, Inc. now accepts any US-issued credit, debit, pre-paid, or gift card with a Visa, MasterCard, American Express, or Discover logo.

We currently do not accept HSA cards (Health Savings Account), even if they have a Visa, MasterCard, American Express, or Discover logo on them.

Viruses and other malware on the rise!

 

Much of the service work we are doing is related to virus and other malware removal.  If you are on a high speed connection to the Internet (either cable or DSL), please realize that you are always on the Internet, whether you are using your browser or email or not!  You MUST take precautions to protect yourself against infection and intrusions.  We recommend the following:


  • Make sure Windows has the latest updates installed.
  • Make sure your antivirus software is installed and up to date.  We recommend AVG Antivirus software and are a reseller for it.
  • Make sure Windows firewall is turned on.  
  • Be careful of the websites that you visit.  If your browser starts showing popups, or your computer slows down, or your browser takes you to a different web page than the one you typed in, then you may be infected!
  • Be careful that email or attachments that you open are from trusted sources (either friends or businesses that you know and trust).  However, be aware that attachments can contain viruses, even from trusted sources, as you are depending that their computer is free of viruses and malware.

Remote repair and maintenance services available!

 

I have recently begun setting up remote services for repair of computers.  What this means is that I can have you install a simple downloaded program into your computer that will allow me to work on your computer problems remotely.  When I log into your computer, it is just like I was sitting there working on it in your home or office!  These remote services are completely secure, and you can turn on or off my access to your computer with two mouse clicks, and no one else can remotely control your computer without your knowledge and consent.

The advantage of remote services is that it saves you the expense of the travel portion of the service call, and I can often work on your computer in the off hours when you are not using it, and often more quickly than a service appointment. 

The only requirement for this remote access is that you have a working Internet connection and the problems is software and not hardware related.  In those cases, please call us at 301-695-0261 to set up an appointment for a service call.

Where to Find Computer Doc

Computer Doc, Inc.
8040 Captains Ct

Frederick, MD 21701

 

301-695-0261

Business Hours

By appointment. 

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